The Site, Privacy & Cookies

Our site has been designed to include as much information as possible whilst being quick to download and easy to navigate. The site is hosted by a number of ISPs chosen for their price and performance on the functions required. Our shopping-trolley system is hosted on our secure in-house server. We are continually working on our technology infrastructure to improve our efficiency and ease of use.

Our shopping trolley system was written and is maintained in-house using PHP on a MySQL back-bone. It is secured with a Digicert Certificate. You will need to have pop-up windows enabled and JavaScript is used for prices display, window sizing and focus.

If you have problems with the shopping trolley system you can phone or fax in your order. If you need to email an order please just leave off the credit card card details and ask us to phone you for them since email may not be a secure.

Any questions or comments? Email sales@solwise.co.uk

If you've found any broken links or inconsistencies on this site, please contact louise@solwise.co.uk

GDPR & Your Privacy
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The General Data Protection Regulation (GDPR) comes into force on 25th May.  This regulation gives many companies the opportunity to review the way they hold your data. Here at Solwise we collect data such as your name, addresses, email and phone number for the purposes of order processing and warranty information.  We have never sold on data to third parties; our feeling is we treat your data as if it were our own! We also meet all the requirements for Payment Card Industry Data Security Standard (PCI DSS) for processing credit/debit cards which puts us in a good start position for meeting GDPR requirements.

Click here to see the Solwise GDPR policies and information.

 

Website Analytics
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We use website analytics on our website to collect very basic information such as the device our visitors use, browser versions etc so we can use this for future website development.

Click here to read about how we use the website analytics tools.


Cookies
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What are Cookies?

A Cookie is a small piece of information which a web-site stores on your computer. For instance, the items that you put in a web-based shopping trolley could be stored as cookies on your machine. Generally Cookies are quite benign but some sharp operators are using them in clever and devious ways that you may not approve of.

For example, they can be used to track your interests as you browse the web. Have you ever looked at some obscure product on one site only to have them specifically promoted to you a few days later by another seemingly un-related site? It's not a coincidence; someone has recorded your interest using Cookies and sold your information on.

Click here to see the Solwise Cookie policy and details.

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