Just wanted to say how delighted I am with your wireless 200AV HomePlug. I used a 200AV mini to connect to my Sky router and plugged in the wireless homeplug 4 floors away (where I had no router signal). The setup of most things internet are very difficult for me but installing and linking your HomePlugs was really easy and very quick. The wiring of the house is very old and the walls are very thick but the signal from the wireless homeplug is brilliant and internet speed is fast. Because I am stuck with the rubbish Sky router your HomePlugs are without doubt the best way of getting my home wireless network up to scratch.
Best wishes,
Mike
"The Wireless 'N' mini-adaptor arrived on Saturday - many thanks for prompt despatch - it was unpacked, plugged in and worked straight away (I'd downloaded and installed the drivers on Friday afternoon after placing the order).
Great bit of kit; compact yet providing excellent performance. Stunning value for money and excellent support from the Solwise sales team as always. Thank you"
Guy S
I recently purchased a Solwise Gigabit HomePlug Twin Pack from your website to connect my Cisco broadband router to a Samsung ‘Smart’ TV for Internet TV access, after Wi-Fi access proved inadequate. I just wanted to let you know that the whole process proved to be quick, seamless and entirely successful. The Solwise website was fast and easy to use, as was the secure payment system. Email communication of my order was immediate and the delivery to my home extremely quick. But, best of all, I literally plugged the devices into the power sockets in two separate rooms, noted the constant blue light indicating 100Mbps+ line speed, opened up the Internet channel on the TV and instantly enjoyed uninterrupted iPlayer and (streaming) LoveFilm access for the first time. So! Well done Solwise, for an excellent product and outstanding customer service.
Martin
Hi Steve.
My product arrived yesterday and I just wanted to give you some feedback. Happy for you to include this as a testimonial in your sales literature.
Whilst the solution you described to me to fix my wifi problem seemed perfect, it was almost too good to be true! After downloading the manual from your website, I must admit I was quite sceptical re the setting up of this [you should think of having a 1–page quickstart guide]. I'm moderately tech savvy, but IP addresses, gateways, and a bunch of other jargon and very complex-looking procedures scared the hell out of me!
But all I did was this:
- plugged the base with the cable to BT Homehub
- plugged the wifi plug-in to the wall
- that immediately picked up the Powerline signal
- connected to the Powerline wifi network on my laptop in the normal way
- visited http://192.68.1.1 in Chrome.
- changed the SSID and password.
- saved to flash.
And that's it. It works perfectly! Can get wifi in all parts of the house now! Thanks for a great product and service.
Sej
Dear Solwise
Just letting you know ... order received this morning (21/12/2010) ... so
some deliveries are certainly moving VERY quickly :-)
Have added to my existing Solwise 'network'
Have now included my blu-ray player and my sky+ HD box
Took me five minutes ... tops!!!
Items work fantastically.
Utterly delighted
Many Thanks & best wishes
Paul H
Hi Steve
just to say how fantastically impressed I have been with your advice yesterday, clear explanations, clarification of the problem and your proposed solution, good-price components, next day delivery service and I have been able to install the whole lot this afternoon and it works a treat.
thanks very much, it has really helped me out and saved aload of hassle.
I will try and find the forum where I found a link to yoursite and tell others.
have a good weekend Christopher
Hi
I just wanted to take this opportunity to say thank you for the excellent service I received regarding the above order for a Pressac ADSL faceplate and an IDC insertion tool.
As I wasn't totally sure of the correct items to order, I spoke with one of your technical consultants beforehand, and was given friendly, comprehensive and easy to understand advice and assistance. I then placed the order at approx 11.55 on Nov 8th, and the package was delivered less than 24 hours later, at 09.30 on Nov 9th.
Being a single female with very little knowledge of telephone wiring, I was dreading having to attempt the repair of a faulty master socket faceplate, given that there are numerous hard wired extensions running from this socket to other rooms in the house. However, with the telephone help I had already received, the easy to use insertion tool and the provision of very clear instructions included with the faceplate, I was able to complete the job in about 10 minutes.
My phone extensions are all functioning perfectly, and my broadband speed is now currently approx 5 times faster than it was with the faulty faceplate, and given that I've saved over £100 on an engineer visit, I am - needless to say very happy!!
My sincere thanks again for the extremely fast delivery, and the professional manner in which your staff gave assistance to a less than knowledgeable customer.
With best regards
Vivienne
Hi Louise
I just wanted to say I've been back again to buy more Solwise stuff. This time I was after a couple of the twin port/wireless Homeplugs - the NET-PL-200AV-PEW-N.
What can I say - as impressed as ever by the ease of ordering and speed of delivery - next day delivery is exactly what I got. After a little panic at first (the default IP address clashed with my router's default gateway address) and a quick mail to John in support that turned out to be unnecessary (it would have sorted itself out I'm told - though I'd already changed the router gateway address - patience is not a virtue I'm strong on) all went smoothly.
The key thing is that this is a cracking little product - neat & tidy, unobtrusive and a good strong wireless signal as well as two Ethernet ports. One of the two I've bought sits quietly behind the TV waiting for the next step of the AV upgrade while servicing my iPhone habit wherever I am - the other in the dining room makes working from home so much easier.
Thanks again Paul
Hi Louise,
Just a quick email to let you know how happy I am with the after purchase care I received from you. Since it was fixed my Home-plug has been working flawlessly for the past 4 weeks. When it does pack in for good I will definately be purchasing a replacement from Solwise.
The communication I recieved from you and your staff was brilliant and I can't thank you enough for fixing it. I will definately recommend you to anyone who is looking for networking products.
Thank you very much!
VERY SATISFIED CUSTOMER!!!
Gav
Excerpt from letter recieved from Mr D Smorthit
Dear Sir,
I recently purchased from you, via Amazon, the Twin Pack 85Mb Homeplug Ethernet Adapter. I am writing to say how impressed I was with the whole transaction. The product arrived in a couple of days from order and, not only did I have the Adapter working within five minutes of opening the box, but also I was very impressed by the way I was kept up to date as to the delivery process by email. I was surprised to find that I did not get an email from you saying the deliveryman was about to ring my doorbell!
I will certainly order from you again if I am looking for any products you stock. I only wish other companies would follow your example.
Just wanted to say a huge thank you to you guys (and gals) at Solwise. From the information packed website (I particularly appreciated the videos) then the pre-sales assurances followed by the 'oh-so-easy' ordering process through to the frequent e-mail updates on the progress of the package I have been really impressed. Of course the real crowning glory is that the products just plain worked - no effort, no reading the manual and no issues. I can really recommend both the NET-PLA-AV-3E-PIGGY6 and the NET-PL-200AV-PIGGY AV pass through plug as performing exactly as described. The very fact I'm sitting in my living room writing this is more than enough proof..
I will be recommending you and your products to anyone who will listen - and, more than likely, be back for more.
Thanks again
Paul Garbett
RE: Love the PL-85PEW
I just ordered eight of these for my client. I fitted them this morning and I was beside myself!
Massive Building 8 luxury apartments , one per apt using 2 x broadband connections in basement (instead of 8 individual connections previous). I should have done this ages ago, anyway, you have saved me much pain.
Thanks
Andy
Remotesupport.net
p.s the strength of the wireless signal on the plugs is better than the previous stuff we were using. A total innovative gem of a product.
Preparing for a down-sizing house move for our third retirement, I realised that there was no telephone point at the new house in the only place available for our computer equipment, whilst the lady of the house was not receptive to the idea of telephone wires trailing from room to room. Networking was clearly the answer, but a subject of which I was completely ignorant. Research on the Internet revealed some likely serious problems with wireless networking, but then I discovered powerline technology and, amongst a number of suppliers, the high regard in which the Solwise Company is held by knowledgeable commentators. An order for an SAR-605EH Home Plug Combo Router and a twinpack of PL-85PE Home Plug Adaptors was delivered in less than two business days.
Though all the hardware worked straight out-of the-box, my total lack of experience with networking gave me difficulties with configuring the computer to logon to the router, in spite of the excellent printed Easy Start guide provided. An email to Solwise asking for a some help or pointers brought an immediate response, suggesting that I telephone for some direct 'ear-to-ear' assistance. Rik Hutchcroft very patiently talked me through the process until the router setup page appeared, from where I was able to complete the process of re-establishing contact with my ISP.
In operation the Solwise Home Plug system performs flawlessly, with no transmission errors reported over hours of connection time. Very conveniently, the network starts automatically as soon as mains power is applied and has connected to my ISP by the time the computer has completed its boot processes. I just cannot praise highly enough the performance of the Home Plug equipment and the quality of the support received from the Solwise Company.
Mike Brown
Peterborough, a very satisfied customer.
I don't often do this but...here we go.
Got delivery of your Home Plugs yesterday. Was slightly concerned if they would work as expected. Got home, plugged one in at the router, walked upstairs to my Mac, plugged in and IMMEDIATLEY connected to the Internet. Quite noticeably quicker than the unstable wireless.
Like I said, I don't often do this but a big thanks for a great product and great service.
Best regards
Paul T
